SHIPPING AND DELIVERY INFORMATION

All products are uniquely made to order. Therefore production and shipping times and costs vary by product. Standard Processing time for orders in the USA is 7-10 business days to be processed and shipped.

PROCESSING AND SHIPPING TIMES MAY INCREASE DURING SPECIFIC COLLECTION LAUNCHES, HOLIDAYS, AND OTHER PEAK SEASONS. WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED AFTER CHECKOUT.

WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED AFTER CHECKOUT.

ONCE AN ORDER HAS BEEN SHIPPED, AN EMAIL WILL BE SENT TO THE EMAIL ADDRESS PROVIDED ON THE ORDER WITH YOUR SHIPMENT'S TRACKING INFORMATION.

CUSTOMERS ARE RESPONSIBLE FOR MONITORING THE DELIVERY OF THEIR SHIPMENT ONCE AN ORDER HAS LEFT OUR WAREHOUSE. Below is an approximate overview:

Shipping: 5-8 Business Days
Made to order*

Refund/Return policy

All products are uniquely made to order. Therefore, we do not support returns or exchanges if you ordered the wrong size/color, or provided incorrect shipping details. However, there are a few circumstances where you can ask for a refund. How we handle your refund request is determined by your order status. For more questions, please email info@yeshualovesye.com

What if the product delivered is a wrong item/damaged/has quality issues?

If you receive the wrong product or a damaged/defective product, please email us at Info@yeshualovesye.com as soon as possible and provide your order number as well as clear pictures/videos of the issue. After verification, our client service team will apply the appropriate after-sales policy depending on the damaged/defective situation.

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